For a supplier of community services DVLA’s romance with its clients is important to its achievements. Via intensive stakeholder engagement, it's apparent that DVLA’s clients are All round pretty content with vital normal on-line transactional expert services like making use of for or renewing a driving licence; DVLA provides quite a few efficient, digitised companies that system huge volumes of transactions accurately and at tempo.
Don’t consist of personal or money data like your National Insurance plan variety or charge card details.
ensuring that DVLA receives assist to deal with several and simultaneous requests for: aid from across federal government
The evaluation mentioned that a long-term performance system will only be effectively sent underneath a solid performance lifestyle that is definitely championed and shared by both of those the DVLA Board and DfT. Both organisations need to have the capacity to articulate a transparent and transparent narrative on long-lasting effectiveness method, preparing and supply to DfT and HMT ministers, together with DVLA’s buyers.
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Sponsorship purpose which supplies a clear strategic vision into the organisation although supporting the organisation in delivering ministers’ priorities.
- action 1: reviewing the structure and operation of present important stakeholder fora to be sure all members experience valued and possess a possibility to have interaction, increase troubles check car details and overview progress on action becoming taken to address them.
Consequence Higher transparency, possibility and skill to ensure efficient implementation of the new corporate approach.
In terms of understanding the specialized details of the auto, decoding its specs is key. Automobile technical specs present essential specifics of the properties and capabilities of a selected model, enabling probable purchasers to generate a smart choice.
Make certain Every single digit was entered accurately. Remember that VINs never ever hold the letters ‘O’ or ‘I’ in them, so be sure these letters weren’t substituted for that numbers ‘0’ or ‘one.’
Just like every one of the Division’s public bodies, I welcome an bold eyesight for the future delivery of solutions to carry on Assembly the demands and expectations of consumers in an more and more technologies-pushed entire world. As constantly, this vision need to be underpinned by a robust culture of performance to offer great price to consumers and to the taxpayer.
DVLA has made crucial progress On this perform, but there's a have to consider inventory of the present method and explore prospects to accelerate the dimensions and timing of modify. This would certainly unlock organisational efficiencies going forward.
A car or truck identification variety is really a number of digits distinctive to every car made on the market in copyright. Our VIN check and lookup can offer details a few made use of motor vehicle like year, make, design, where by it had been built.
Consequence DVLA offers finest possible value to the taxpayer also to its customers. Supporting proof